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SHENMA Mobile App

Take control of your loan account and enjoy all the conveniences and benefits using SHENMA Mobile. From checking your account balance, monthly repayment and updates on latest news, can be done 24/7 from our mobile apps. Get started and download SHENMA Mobile today.


Introduction Video




Features of SHENMA Mobile

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SHENMA Mobile Quick Guide

Download SHENMA Mobile User guide
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Get the App

Download SHENMA Mobile available in Google Playstore, Apple App Store and Huawei AppGallery

     appleos        playstore        appgallery


Registration & Login Video

  

FORGOT USERNAME
• Go to https://e-shenma.com.my/portal/
• Click “FORGOTTEN YOUR USERNAME?”
• Enter NRIC Number
• Request for OTP
• Enter 6-digit OTP
• Your USERNAME will be displayed

FORGOT PASSWORD
• Go to https://e-shenma.com.my/portal/
• Enter USERNAME
• Confirm Security phase
• Click “FORGOTTEN YOUR PASSWORD?”
• Enter USERNAME again
• Request for OTP
• Enter 6-digit OTP
• Enter New PASSWORD & Re-enter New PASSWORD
• Login with USERNAME and New PASSWORD

CHANGE NEW PHONE / NEW INSTALLATION (SAME MOBILE NUMBER)
• Download and launch SHENMA Mobile App
• Accept the Terms and Conditions
• Enter USERNAME
• Enter PASSWORD
• Key in OTP
• Enter 6-digit pins
• Re-enter 6-digit pins
• Login with 6-digit pins

FORGOTTEN 6 PIN CODE
• Launch SHENMA Mobile App
• Click FORGOT PIN
• Enter USERNAME
• Enter PASSWORD
• OTP will be sent to your mobile
• Enter 6-digit OTP
• Enter NEW 6-digit pins
• Re-Enter New 6-digit pins
• Login with new 6-digit pins

CHANGE NEW MOBILE NUMBER
• Please contact our Customer Service Department at 04-5230033